Our services range from commercial office buildings to warehouses. The first step in protecting a property is to realize each building is unique. Our team customizes our services to fit the specific needs of each client and property. Our security assessments are performed with a focus on getting a comprehensive understanding of the client’s needs, the responsibilities for the security team, identifying strengths and weaknesses in existing security plans and developing measures which improve the overall security of the property.

 

Our Concierge Security Officers are the welcoming face you expect when tenants, visitors, and building staff enter your property. Our officers are skilled security professionals, with the ability to use problem solving abilities, and react quickly in real time to situations occurring on property. They are trained extensively to quickly defuse problematic incidents and deescalate individuals causing a disruption in or outside the property. Our officers react quickly to maintain the security of visitors, tenants and building staff, to avoid property damage, to avoid bodily injury to parties involved, and to avoid any unwanted attention by the public.

 

Officers perform frequent patrols of the property, securing all entry/exist points, monitoring CCTV for unusual activity. Officers greet visitors, screening each visitor prior to directing them to their destination.

 

In addition to their security duties, each officer assigned to your property is knowledgeable of the region, with an awareness of local tourist attractions, restaurant suggestions, public transportation guidance and general amenities of the building and surrounding businesses within the vicinity of your property.

 

Our concierge security officers provide an outstanding customer service experience to visitors, tenants and building staff entering the property. Assisting guests and owners in a friendly, efficient, and proactive manner with appropriate follow-up to ensure recommendations were satisfactory and helpful.
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